> For the complete documentation index, see [llms.txt](https://scaproduction.depaul.edu/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://scaproduction.depaul.edu/production-resources-and-support.md).

# Production Resources & Support

### Find the Right Resource

Need help with a project, equipment, facilities, paperwork, safety concerns, student opportunities, or university services? Start here.

***

### Quick Links

<table data-search="false"><thead><tr><th>If you need to...</th><th>Go to...</th></tr></thead><tbody><tr><td>Determine whether your project is Anytime or Greenlighting</td><td><a href="/start-a-project.md"><strong>Start a Project</strong></a></td></tr><tr><td>Submit a Greenlighting project</td><td><a href="https://app.smartsheet.com/b/form/b990f88678b444d7a0ac8143d0a01619"><strong>Project Information Form (PIF)</strong></a></td></tr><tr><td>Review requests and submit project documents</td><td><a href="/start-a-project/smartsheet-and-dynamic-view.md"><strong>Smartsheet &#x26; Dynamic View</strong></a></td></tr><tr><td>Find required forms and templates</td><td><a href="/start-a-project/filmmaking-paperwork.md"><strong>Filmmaking Paperwork</strong></a></td></tr><tr><td>Reserve equipment, stages, or facilities</td><td><a href="/equipment-and-facilities.md"><strong>Equipment &#x26; Facilities</strong></a></td></tr><tr><td>Find location, permit, and insurance requirements</td><td><a href="/start-a-project/filming-on-location-and-permits.md"><strong>Filming on Location &#x26; Permits</strong></a></td></tr><tr><td>Review safety rules and restricted activities</td><td><a href="/start-a-project/production-policies-and-safety-standards.md"><strong>Production Policies &#x26; Safety Standards</strong></a></td></tr><tr><td>Report a safety concern</td><td><a href="/production-resources-and-support/report-a-concern-safety-hotline.md"><strong>Report a Concern / Safety Hotline</strong></a></td></tr><tr><td>Report a technical, equipment, or facility issue</td><td><a href="https://depaul.service-now.com/cdm/en/report-a-cdm-issue?id=depaul_item&#x26;sys_id=a65b9aff1b3db410f46cda48cc4bcbce"><strong>Report a CDM or SCA Issue</strong></a></td></tr><tr><td>Request an exception to an SCA policy or requirement</td><td><a href="https://my.cdm.depaul.edu/v2/Forms/Appeal/Home"><strong>SCA Appeals Process</strong></a></td></tr></tbody></table>

***

Looking for more details? Expand the sections below to learn about SCA offices, services, training requirements, support resources, and available student opportunities.

<details>

<summary><strong>The SCA Production Office</strong></summary>

The SCA Production Office is the primary resource for student filmmaking at the School of Cinematic Arts.

Contact the Production Office if you have questions about:

* Starting a project
* Greenlighting
* Production paperwork
* Smartsheet & Dynamic View
* Locations, permits, and insurance
* Equipment and facility eligibility
* Production policies
* Project changes or reshoots
* General production support

**Email:** [**production@cdm.depaul.edu**](mailto:production@cdm.depaul.edu)\
**Phone:** (312) 362-6862

#### Office Hours

Monday-Thursday: 10:00 a.m.-5:00 p.m.\
Friday: 10:00 a.m.-4:00 p.m.

#### Locations

**Loop Office**\
Daley LL103

**Cinespace Office**\
2514 W. 16th St., Office 204

#### Production Contacts

* [**Sandy Gordon**](mailto:s.gordon@depaul.edu), Manager of Production
* [**Eric Sexton**](mailto:ESEXTON2@depaul.edu), Production Office Coordinator

</details>

<details>

<summary><strong>SCA Central</strong></summary>

[**SCA Central** ](https://d2l.depaul.edu/d2l/home/653204)is the School of Cinematic Arts information hub in D2L. All SCA students are automatically enrolled and should bookmark it for future use.&#x20;

Resources may include:

* Production paperwork and templates
* Production announcements
* Crew Calls
* Film Crew Directory
* Equipment and stage information
* Patron Portal access
* Intimacy training resources
* Actor Database
* The Well screenplay database
* Student jobs and freelance opportunities

If you do not see [**SCA Central** ](https://d2l.depaul.edu/d2l/home/653204)in D2L, contact the [**Production Office**](mailto:production@cdm.depaul.edu) or the [**DePaul Help Desk**](mailto:helpdesk@cdm.depaul.edu).&#x20;

</details>

<details>

<summary><strong>SCA Production Training</strong></summary>

SCA Production Training is required annually for students participating in SCA film projects.&#x20;

Complete training before using SCA equipment, stages, or production facilities.

Additional certifications may be required for specific equipment or facilities.

[**SCA Production Training**](https://d2l.depaul.edu/d2l/home/1164695)

</details>

<details>

<summary><strong>Safety &#x26; Incident Reporting</strong></summary>

Everyone participating in an SCA production is responsible for their own safety and the safety of others. If a condition, activity, or instruction appears unsafe, stop and raise the concern.&#x20;

#### Emergency

For immediate danger, serious injury, illness, or fire:

1. Call 911
2. Contact DePaul Public Safety
   * Lincoln Park: (773) 325-7777
   * Loop: (312) 362-8400
3. Notify the [**Production Office**](mailto:production@cdm.depaul.edu) as soon as possible

#### Non-Emergency Safety Concerns

Contact:

* The Producer or 1st AD
* The SCA Production Office
* SCA faculty or staff
* The Safety Hotline

#### Safety Hotline

For confidential concerns involving:

* Unsafe behavior
* Ignored safety protocols
* Harassment
* Discrimination
* Inappropriate conduct

**Phone:** (312) 362-8591\
**Email:** [**SCAsafetyhotline@depaul.edu**](mailto:SCAsafetyhotline@depaul.edu)

For complete reporting procedures, see [**Report a Concern / Safety Hotline**](/production-resources-and-support/report-a-concern-safety-hotline.md).&#x20;

</details>

<details>

<summary><strong>Get Involved with SCA</strong></summary>

Participating in productions, student organizations, events, and professional-development opportunities is one of the best ways to build your network and gain experience.&#x20;

#### Student Organizations & Community

* [**Student Organizations (DHub)**](https://myresources.depaul.edu/cdm/current-students/organizations/student-organizations#three)
* [**DePaul Cinema Instagram**](https://www.instagram.com/depaulcinema/?hl=en)
* [**DePaul Cinema Facebook**](https://www.facebook.com/DePaulCinema/)

#### Watch & Learn

* [**Visiting Artists Series**](https://www.youtube.com/channel/UC2pPc9Gzl1ryFr7nVxyNmCA)
* [**DePaul TV Incubator**](https://www.youtube.com/channel/UCuuZsi15Jr8nDtLRJ-I_39g)

#### Jobs & Opportunities

* [**Campus Jobs**](https://offices.depaul.edu/student-employment/Pages/default.aspx)
* [**Crew Calls in SCA Central**](https://d2l.depaul.edu/d2l/common/dialogs/quickLink/quickLink.d2l?ou=653204\&type=discuss\&rcode=depaul-2635239\&launchFramed=1\&framedName=Crew+Calls)
* [**Student and Freelance Opportunities**](https://d2l.depaul.edu/d2l/common/dialogs/quickLink/quickLink.d2l?ou=653204\&type=discuss\&rcode=depaul-2635238\&launchFramed=1\&framedName=Gigs+For+Students)
* [**LA Quarter**](https://cdm.depaul.edu/school-of-cinematic-arts/depaul-los-angeles/la-quarter)

</details>

<details>

<summary><strong>Report a CDM or SCA Issue</strong></summary>

Use the CDM [**ServiceNow**](https://depaul.service-now.com/cdm/en/report-a-cdm-issue?id=depaul_item\&sys_id=a65b9aff1b3db410f46cda48cc4bcbce) to report:

* Equipment issues
* Equipment facility and Stage issues
* Patron Portal problems
* Production-related concerns
* Technical support requests
* Shuttle issues

When submitting a request, include:

* Location of Issue
* DePaul email address
* Project title or number (if applicable)
* Location
* Date and time
* Description of the issue
* Relevant screenshots or photos

[**Open the CDM Service Portal** ](https://depaul.service-now.com/cdm/en/report-a-cdm-issue?id=depaul_item\&sys_id=a65b9aff1b3db410f46cda48cc4bcbce)

</details>

<details>

<summary><strong>Request an SCA Appeal</strong></summary>

If you need an exception to an SCA production policy, procedure, deadline, or requirement, review the SCA Appeals Process.

Appeals are reviewed on a case-by-case basis.

Please explain:

* The request
* Relevant circumstances
* Proposed solution
* Supporting documentation

Submitting an appeal does not automatically pause a deadline or authorize an activity.&#x20;

[**Open the SCA Appeals Process**](https://my.cdm.depaul.edu/v2/Forms/Appeal/Home)

</details>

<details>

<summary><strong>CDM &#x26; University Support</strong></summary>

#### CDM Help Desk

For:

* Software issues
* Computer lab support
* SCA-specific technology questions

**Email:** [**helpdesk@cdm.depaul.edu**](mailto:helpdesk@cdm.depaul.edu)

#### University Help Desk

For:

* University account access
* Login issues
* General technology support

**Email:** [**helpdesk@depaul.edu**](mailto:helpdesk@depaul.edu)

#### Additional Resources

* [**CDM Website**](https://cdm.depaul.edu/)
* [**SCA Knowledge Base**](https://depaul.service-now.com/cdm)
* [**LinkedIn Learning**](https://www.linkedin.com/learning/)
* [**CDM Tutoring Services**](https://my.cdm.depaul.edu/v2/Public/Tutors?area=)
* [**DePaul Writing Center**](https://condor.depaul.edu/writing/)
* [**The Well Screenplay Database**](https://my.cdm.depaul.edu/v2/WellDatabase/Script/Index)

</details>

***